Sunset on St John

How the Hills Are Keeping Guests Safe During Covid-19

July 15, 2020

If months of fretting and worrying about COVID-19 safety precautions has left you drained, stressed out and exhausted, a vacation at one of the Caribbean’s most beautiful and luxurious resorts could be just what the doctor ordered.

If you decide to spend a week or two enjoying white-glove service in a luxury villa with panoramic views of Cruz Bay, you can be assured that every possible precaution will be taken to ensure that you remain safe and healthy. The Hills St. John already has a well-earned reputation for cleanliness and hygiene, but the efforts we are taking to keep our guests safe during COVID-19 borders almost on obsession.

Staying Safe by Avoiding Crowds

The Hills St. John is a relaxing and peaceful oasis on a quiet island, and the number of people you are likely to encounter during your stay is very low. In fact, and according to the Census taken in 2020, only 4,170 people reside on the lovely island of St. John. Cruz Bay, which is in the center of St. John, has a total population that is two thirds of that, says travel website, Trip Advisor. That puts the total population of friendly folks residing at Cruz Bay at a mere 2,780.

Also keep in mind that 60 percent of the Cruz Island is a protected national park. This is not a place to come if you want large crowds and packed restaurants, but it is the perfect destination to stay safe while you relax and unwind. The Hills St. John is quiet and peaceful even when other Caribbean resorts are bursting at the seams, and, even more importantly, we were known for social distancing before social distancing was even a thing.

Leaving the Virus Nowhere to Hide

When one of our guests check out, the villa they occupied is taken out of service for 24 hours. During this time, our cleaning and disinfecting staff go to work to ensure that every surface, nook and cranny is clean and free of any trace of the virus. All knobs, handles, cabinet pulls and laundry screens are wiped down with a powerful disinfectant, and even the television remote is thoroughly cleaned.

You can also be sure that the air you breathe will be safe because we clean the HVAC system and replace its air filter. When our maintenance team is satisfied that the villa is completely safe for new guests, towels and bed linen is brought in from a professional offsite laundry facility.

Amenities You Can Use with Confidence

We take the same fastidious approach with our amenities and common areas as we do with our luxury villas. In addition to regular cleaning throughout the day, our state-of-the-art gym is wiped down with disinfectant between 9:00 a.m. and 10:00 a.m., and then again between 3:00 p.m. and 4:00 p.m.

The fitness room is also stocked with disinfectant spray and wipes, hand sanitizer, soap and paper towels. And, we ask our all of our guests to wipe down exercise machines before and after they use them.

We also do everything possible to ensure that our clubhouse is virus free. All surfaces are cleaned and disinfected throughout the day, and we have replaced our menus, cups, plates, utensils and napkins with disposable items that are only used once.

We have set up stations around the resort that our guests can use to wash their hands, and we check them hourly to make sure that they are fully stocked at all times. We even take steps to ensure that the ice our guests use is completely safe.

Resort Staff That Takes Your Safety Seriously

Our team of dedicated guest support, cleaning and maintenance workers take no chances when it comes to your safety. You can rest assured that any The Hills St. John employees you encounter during your stay have been medically cleared for duty and will observe proper safety protocols at all times. In fact, temperature checks are taken daily

We take the health of our staff as seriously as we take the health of our guests, and our all-consuming goal during this difficult time is making sure that the entire resort is virus free.

The Perfect Sanctuary for Challenging Times

The Hills St. John is a perfect destination for those seeking peace and quiet while surrounded by opulence and luxury. Therefore, one of our villas could be the perfect place for you to recharge your batteries while remaining healthy and safe. Many of our villas have their own private swimming pools, and nearby beaches are quiet, secluded and peaceful.

The last few months have been difficult for us all, but life must go on. While many things in the world will change, the waters of the Caribbean will remain crystal clear and the panoramic views from The Hills St. Johns will remain captivating. Prepare yourself for the challenges ahead by waking to the sounds of songbirds chirping, and let the gentle kiss of a Caribbean breeze melt your worries away.

You Deserve a Vacation

If the last few months have left you more than ready for a break, The Hills St. John could be the perfect destination. St. John is a beautiful and quiet Caribbean island, and The Hills St. John is one of its most exclusive and luxurious resorts.

The safety of our guests is our first priority, and you can rest assured that everything that can be done will be done to ensure that you enjoy your vacation in complete safety. If you have any questions about the steps we are taking to protect our guests, you can reach or Guest Services experts on (340) 642-5277. We look forward to hearing from you and hope to be seeing you soon.

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