The Hills St John Statement about Coronavirus/COVID-19
A Message about Coronavirus/COVID-19 from David Adams, Owner of Sea Glass Vacations and COA President of The Hills St John, USVI
As you know COVID-19, commonly known as novel coronavirus 2019, is a widespread concern. Our thoughts are with those affected and we want to share more information with you about our efforts to help keep our guests, staff, and communities safe and healthy.
We are carefully monitoring the evolving coronavirus situation in the US Virgin Islands and are implementing preventive measures in line with the recommendations of the Centers for Disease Control and Prevention (CDC), as well as state and local health agencies. Our villas, club house and other shared recreational spaces are being thoroughly cleaned daily. The swimming pools have commercial grade filtration and are professionally maintained. We ask that guests experiencing flu-like symptoms reschedule their trips. Staff members have been instructed not to report to work sick.
Now Offering a New Relaxed Cancellation Policy!
Final payments are now due 60 days prior to arrival. We have also added in new COVID-19 Exceptions: If a member of your traveling party tests positive for COVID-19, if the USVI Government will not allow travel into the territory for your travel dates, or if the country / state that you are departing from / arriving home to will not allow travel due to COVID-19, the full amount of your rental rate can be used as a credit (with no penalty) towards a booking for future dates at the same property (subject to availability and for dates less than 12 months from the original travel dates).
We continue to monitor information coming from the CDC and other sources. We will make adjustments to our procedures and policies as appropriate and communicate that with our guests as needed.
Read here about our internal safety measures for staff and visitors.
If you have questions or concerns feel free to contact our team at 1-800-727-6610 or email us at email@example.com
11 Bay View Terrace
Cruz Bay, St. John 00830
U.S. Virgin Islands
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