The Hills St John Statement about Coronavirus/COVID-19

A Message about Coronavirus/COVID-19 from David Adams, Owner of Sea Glass Vacations and COA President of The Hills St John, USVI

As you may know from the news, COVID-19, commonly known as novel coronavirus 2019, has become a more widespread concern. Our thoughts are with those affected and we want to share more information with you about our efforts to help keep our guests, staff, and communities safe and healthy.

We are carefully monitoring the evolving coronavirus situation in the US Virgin Islands and are implementing preventive measures in line with the recommendations of the Centers for Disease Control and Prevention (CDC), as well as state and local health agencies. Our villas, club house and other shared recreational spaces are being thoroughly cleaned daily. The swimming pools have commercial grade filtration and are professionally maintained. We ask that guests experiencing flu like symptoms reschedule their trips. Staff members have been instructed not to report to work sick.

Relaxed refund policy

We will be offering a more relaxed refund policy for visitors that have bookings now through April 15, 2020. We will allow March reservations to move to later dates if availability allows. For reservations with arrival dates that are more than 60 days out, we are asking that guests please not cancel! At this time, we are extending final payment due dates for all 2020 reservations, and are allowing guests to make their final payments 30 days prior to their arrival date rather than 60 days prior. Please feel free to reach out with any questions about this updated relaxed payment policy.

We continue to monitor information coming from the CDC and other sources. We will make adjustments to our procedures and policies as appropriate and communicate that with our guests as needed.

If you have questions or concerns feel free to contact our team at 1-800-727-6610 or -inquiries@vacationvi.com

Thank You!

David Adams