Personalized Concierge Service at The Hills St. John

a couple sitting at a table enjoying drinks as they look over Cruz Bay at The Hills St John in the USVI.

St. John Villa Concierge Service, Redefined

The Hills St. John isn’t simply a place to stay, it’s a place where every detail of your stay is handled with care, discretion, and expert attention. From the moment your booking is confirmed, our full-time, gate-exclusive concierge team begins crafting a stay that aligns precisely with your tastes, needs, and vision. Whether you’re seeking a seamless arrival, a private chef, or a sunset sail that no one else knows about, our team transforms ideas into action, flawlessly and discreetly.

This is a concierge service reserved for a fortunate few. It’s personalized, proactive, and only available to guests within our secure, 22-villa private enclave.

Private Villa, Full-Service Support

Most villas in the Caribbean offer solitude. Few offer service. At The Hills, we deliver both, without compromise.

What Our Concierge Can Arrange:

  • Private chefs and in-villa dining experiences.
  • Yacht charters to the British Virgin Islands or hidden coves.
  • Custom welcome amenities from champagne to birthday cakes.
  • Island excursions: guided hikes, snorkeling tours, Jeep rentals.
  • Pre-arrival grocery stocking.
  • Spa treatments delivered in-villa.
  • Restaurant reservations, private drivers, babysitting, and more.

Your concierge isn’t a desk, it’s a person who knows your name, anticipates your needs, and understands that luxury means not having to ask twice.

a woman relaxing in the water, at the edge of her villa's private pool that overlooks Cruz Bay in St John, USVI.
A scuba diver giving the "OK" signal while exploring an underwater shipwreck.

Advantages of Tailored Concierge Services

Unlike third-party or resort-based teams, our concierge operates solely within the bounds of The Hills. This means faster communication, greater privacy, and a team that knows your villa, the island, and your preferences inside and out.

  • Local Expertise with Insider Access: We don’t hand you brochures, we get you the table, the time, and the tailored experience.
  • Private and Secure: All services are coordinated within our gated property or through hand-vetted partners. Your time and safety are never compromised.
  • Tailored, Not Template: No prepackaged itineraries. Every guest is different. So is every stay.

Luxury That Works Behind the Scenes

The true luxury isn’t what you see, it’s what you never have to think about. That’s why our concierge is available from the moment you book until the day you depart. Planning a proposal? We’ve helped execute more than a few. Need last-minute childcare or a personal yoga instructor? Consider it handled.

At The Hills, bespoke doesn’t mean complicated. It means seamless, so you can focus on being fully present, on the terrace or the pool.

Convenience For Travelers Who Expect More

If you’re searching for a St. John villa with concierge service, know this: The Hills is more than a stay. It’s a meticulously crafted experience. With just 22 luxury villas behind our gates and a concierge team exclusively dedicated to them, we make sure every guest feels like the only guest.

Welcome to a higher standard of villa living. Welcome to The Hills St. John.